Our Services & FAQs:
We offer a variety of services, for your convenience.
Telephone: Allows you to seek professional help without the hassle of leaving your environment. It allows for some intimacy, and yet a safe distance for those who may be uncomfortable with face to face contact.
E-Therapy (through Skype): If you are at work, work from home, or have a very hectic schedule, this is an ideal form of therapy! Let the therapy come to you through Skype from your computer to ours. These are, after all, modern times, and we strive to lead the pack in innovation.
Divorcing Parent's Class
We offer the Basic Course for Divorcing Parents one time per month. It is usually a Wednesday and a Thursday, and it runs from 6-9PM BOTH evenings, for a total of 6 hours. It is $97 for the course, and we require a $30 deposit at the time you sign up. The remaining $67 is due on the first night of the course. You are issued a Certificate of Completion the second night of the course. Classes hold a maximum of 12 people.
If you require financial aid, it is available for those who qualify. You must show need in writing by bringing in either tax returns, or other applicable paperwork to qualify for financial aid. Participants with the financial aid program for the Divorcing Parent's class are still required to put down the deposit for the class.
Our August Course is full.
Our September Course will run on the 22nd and 23rd.
If you are interested in taking this course, please call our office at
302-856-9190.
Frequently Asked Questions:
Q: Can you bill my insurance company for therapeutic services?
A: Yes, in many cases we can bill your insurance company for mental health services. However, every plan is unique, and we do not accept all insurance plans, but if you call the office, our staff will be more than happy to verify your benefits and give you more information.
Q: How often will I need to come to treatment?
A: This is something that is generally discussed at your first session between you and your therapist. But, as a general rule of thumb, 1 time per week is standard when you are trying to work through something. 1 time every other week is when you are trying to work through something less serious, and 1 time per month is for maintainence. Every situation is different, and sometimes money is a factor, but these are our general guidelines.
Q: How is my therapist chosen?
A: Based on the inforamation you give our office staff (your insurance, your personal situation, and your schedule) we will pair you with the therapist that best fits your individual criteria. Our office staff is trained in this specialty, and we do not take the decision lightly. We want to get it right the first time in order for you to have the best experience possible.
Q: I was referred to your company for therapy, and the person who referred me gave me a specific counselor's name, but I was placed with another therapist. Why did that happen?
A: Usually recommendations are given based on your criteria. However, sometimes a therapists' specialties have changed, they take don't take your specific insurance, or perhaps your schedule doesn't work out with theirs. Not to worry, all of our therapists are highly qualified, and our office staff is trained in therapist placement.
Q: I have been to several therapists before, and it hasn't worked out. What will be different this time?
A: Finding a therapist that is best for you can be a bit like finding shoes. You may have to try on a few! This is why we have three therapists on staff who are as diverse as our patient population. At Bridge Counseling Center, we like to keep the lines of communication wide open, and your satisfaction and healing are our main concern. You may have tried other people in the past, and perhaps they were not the best fit for you. We encourage our patients to let us know their therapeutic history so that we can surmise what will work best for them.
Q: My child is 18 years old and is still in high school. Can I make him/her an appointment?
A: This is a question that we get a lot, and it is a sensitive area. Although the child is likely still on your insurance policy, living under your roof, and in school, once a child turns 18 they are a legal adult, which means that they have to consent to treatment. If your 18 year old child would like to present for treatment, that makes it very easy. If not, however, there is little we can do in this particular situation.
Q: I am paying for my adult child's copayments and they are under my insurance, doesn't that give me the right to speak with his/her therapist?
A: Unfortunately, it does not. Anyone over the age of 18 is protected by HIPPAA law, and we cannot disclose any of their information. This includes their appointment times or any other information. If your adult child is in therapy, that treatment is strictly between them and their therapist. If your adult child would like to sign a "release of information" granting you access to their therapist, that is their choice.
Q: I am worried about a friend. They told me that they are attending therapy at Bridge Counseling. Can I express my concern to your company?
A: It is not uncommon that a person who is in extreme need may confide their feelings in a friend or relative. If you feel at any time that someone you know is at risk, we are more than happy to take that information and pass it along to their therpist. However, it is a one way street. We can cannot confirm nor deny that person as a patient, nor can we disclose the name of their therapist. What we will do, though, is take all the information that you give us, and pass it along to the applicable party.
