Office Policies:

48-Hour Cancellation Policy:

We require 48 hours to cancel an appointment. This is because there are often people waiting for appointments, and we like to try and get them in as often as possible. This is also because effective therapy requires commitment and consistency. We appreciate your cooperation.

Charging for a No-Show:

If you fail to call to cancel or do not show for an appointment, you may be charged for a no-show. Health insurance does not cover no-shows, so you want to avoid these charges if at all possible. Charging for a missed appointment is at the discretion of your therapist.  


Verification of Benefits:

We verify your benefits before we get you scheduled. The reason for this is because sometimes insurance policies lapse without the guarntor knowing. We always want to make sure that we are giving you the most accurate information, and verifying your benefits first accomplishes just that. We appreciate your patience.


HIPPAA LAW

As of April 2003, the Federal law known as HIPPAA went into effect. It is the Health Insurance Portability and Accountability Act. This law provides standards on how your personal "protected health information" can be collected and stored. We are required by law to keep our health care information confidential. Also required is that we provide you with this notice of our legal responsibilities. This new law also places very strict rules on how and with whom this information may be shared.